1. If you would like to cancel the booking(s), please call 05-2839888 to contact our Hotel for the cancellation.
2. There will be charges if you cancel the booking(s).
The deposit is not refundable if you fail to check in for no reason
* If you cancel a reservation at check-in day, the cancelling charge will be 100% of prepaid amount of your booking.
* If you cancel a reservation within 1 days before check-in day, the cancelling charge will be 80% of prepaid amount of your booking.
* If you cancel a reservation within 2-3 days before check-in day, the cancelling charge will be 70% of prepaid amount of your booking.
* If you cancel a reservation within 4-6 days before check-in day, the cancelling charge will be 60% of prepaid amount of your booking.
* If you cancel a reservation within 7-9 days before check-in day, the cancelling charge will be 50% of prepaid amount of your booking.
* If you cancel a reservation within 10-13 days before check-in day, the cancelling charge will be 30% of prepaid amount of your booking.
* If you cancel a reservation within 14 days ( including 14 ) from check-in day, the cancelling charge will be 0% of prepaid amount of your booking.
3. If you would like to change the date of check-in, number of days of stay, room type, and number of rooms, please call 05-2839888 to contact our Hotel forthe changes. The changes of booking should be agreed by the Hotel. Please bear with us if no room is available for booking.
4. If you would like to cancel or change the booking(s) due to irresistible factors, please call 05-2839888 to contact our Hotel. Our service staff will help you cancel or change the booking(s) based on the policies above.
Cancellation and Room Change Policy
★100% of the prepaid amount will be deducted for cancellation on the check-in date.
★20% of the prepaid amount will be deducted for cancellation in 1 days before the check-in date.
★30% of the prepaid amount will be deducted for cancellation in 2 - 3 days before the check-in date.
★40% of the prepaid amount will be deducted for cancellation in 4 - 6 days before the check-in date.
★50% of the prepaid amount will be deducted for cancellation in 7 - 9 days before the check-in date.
★70% of the prepaid amount will be deducted for cancellation in 10 - 13 days before the check-in date.
★100% of the prepaid amount will be deducted for cancellation in 14 days before the check-in date.