Rules for Cancellation
The definition of reservation deposit: 30% of the room payment will be collected as the reservation deposit.
No booking deposit will be refunded if you cancel the reservation on the check in date.
Refund 20% booking deposit if you cancel the reservation 24 hours before the check in date.
Refund 30% booking deposit if you cancel the reservation 2 to 3 days before the check in date.
Refund 40% booking deposit if you cancel the reservation 4 to 6 days before the check in date.
Refund 50% booking deposit if you cancel the reservation 7 to 9 days before the check in date.
Refund 70% booking deposit if you cancel the reservation 10 to 13 days before the check in date.
Refund 100% booking deposit if you cancel the reservation 14 days before the check in date.
Should there be any changes in the amount/percentage of refund regulated by the decree, please refer to the latest regulations of standard form contract issued by Tourism Bureau, MOTC.
Cancellation and Room Change Policy
★100% of the prepaid amount will be deducted for cancellation on the check-in date.
★80% of the prepaid amount will be deducted for cancellation in 1 days before the check-in date.
★70% of the prepaid amount will be deducted for cancellation in 2 - 3 days before the check-in date.
★60% of the prepaid amount will be deducted for cancellation in 4 - 6 days before the check-in date.
★50% of the prepaid amount will be deducted for cancellation in 7 - 9 days before the check-in date.
★30% of the prepaid amount will be deducted for cancellation in 10 - 13 days before the check-in date.
★0% of the prepaid amount will be deducted for cancellation in 14 days (including 14 days) before the check-in date.