预订担保政策
Guarantee Policy
预付或提供有效信用卡号作为订房担保之用途。
Prepay or we will need a credit card number to reserve your room.
入住时
Upon Check In
请备妥符合此房价之身分证件,如会员凭证、个人名片、员工证、身分证。
Please be prepared to show proof of eligibility for the rate, such as membership, corporate identification card or national ID card.
更改订房
Modification
若您欲更改订单,请于入住前3日11:59PM之前办理。如遇紧急状况或不可抗力之因素,出发地、目的地其一出现天灾、人祸、其他不可抗力因素等以致需当日变更则属个案处理,由酒店现场操作回复。
You may modify your booking before 11:59PM three days before arrival. In the event of an emergency or force majeure, such as a natural disaster, man-made disaster, or other uncontrollable factors occurring at either the departure or destination, requiring same-day changes, these will be handled on a case-by-case basis by the hotel staff on-site.
订房取消
Cancellation
双方同意订房得于购买后至入住前3日办理。凡于入住前3日11:59PM之前办理者,酒店方不向您收取任何费用;凡于入住前1-2日内办理者,酒店方将收取首晚实际货款之百分之五十;凡于入住当日 no show,酒店方将收取首晚实际货款之百分之百。
You may cancel your booking before 11:59PM three days before arrival. If cancellation is made within 1-2 days before check-in, the hotel will charge 50% of the first night's actual payment. If the reservation is canceled on the day of check-in or if no notice is given, the hotel will charge 100% of the first night's actual payment.