Rules for Cancellation
The definition of reservation deposit: 30% of the room payment will be collected as the reservation deposit.
No booking deposit will be refunded if you cancel the reservation on the check in date.
Refund 20% booking deposit if you cancel the reservation 24 hours before the check in date.
Refund 30% booking deposit if you cancel the reservation 2 to 3 days before the check in date.
Refund 40% booking deposit if you cancel the reservation 4 to 6 days before the check in date.
Refund 50% booking deposit if you cancel the reservation 7 to 9 days before the check in date.
Refund 70% booking deposit if you cancel the reservation 10 to 13 days before the check in date.
Refund 100% booking deposit if you cancel the reservation 14 days before the check in date.
Should there be any changes in the amount/percentage of refund regulated by the decree, please refer to the latest regulations of standard form contract issued by Tourism Bureau, MOTC.