1.To ensure personal rights, the guest reserving should be the same as the guest that is checking in; please provide authentic ID for registration while checking in.
Please check in on time; otherwise contact beforehand with the hotel if unable to do so.
3.Check out time for each room type: before AM:14:00
Regulations for reservations by phone
1.Please inform the accommodation date and the number of guests to the service staff; then we will fax or mail the reservation authorization document to you. The authorization document is to ensure the customer’s reservation rights, please confirm and send it back within the time limit; unable to do so will result in an automatic cancellation of the reservation without additional notice.
2.Each room type is limited; please plan and reserve early to ensure the quality of the trip.
Reservation for coupon reservation
1.Guests making a reservation through this online booking system have to agree to pay the full payment of the room price to ensure the right to the room and the price online.
2.After finishing payment by credit card online, the payment will be immediately charged to the credit card number provided.
3.If a change of date is needed after booking online, please call the reservation hotline : 04-25285168during office hours.
4.Each room type is limited; please plan and reserve early to ensure the quality of the trip.
Regulations for coupon reservation
1.The invoice for the coupon was already issued, no other invoice will be issued upon use; the coupon is for one-time use only and inseparable.
2.The coupon can’t be cashed in or used with other discounts or events.
3.The coupon is a kind of bearer security and should be presented upon usage. The coupon will not be reissued for any lost, stolen or damaged reasons.
4.For any changes of room style or plan, the difference between the coupons’ room style and the desired room style or plan should be paid. The price of the room style or plan is in accordance to the price on the accommodation date.
1. The deposit for reservation is 30% of the total quote. During Spring Festival the deposit for reservation is 100% of the total quote.
2. Only cash/remittance/credit card payment is accepted
1.Reservation can’t be cancelled on the day of arrival. If there is a need to change the room type, please confirm with the hotel before noon that day. The result will be in accordance to the actual rooms left that day; no changes can be made if there aren’t any suitable rooms.
2.Cancellation 7 days prior (not including the accommodation date) will result in a full refund or preservation of the reservation for 3 months.
3.Cancellation 3-6 days prior (not including the accommodation date) will result in a 70% refund of the total quote or preservation of the reservation for 3 months.
4.Cancellation 1-2 days prior (not including the accommodation date) will result in a 50% refund of the total quote or preservation of the reservation for 3 months.
5.If the accommodation date encounters uncontrollable factors such as an official land typhoon warning (place of departure or destination) or traffic disruption by earthquake or typhoon, the reservation can be fully refunded or preserved for 3 months.