★ No pets allowed
★Smoking is prohibited
•We only accept credit card payment from foreign visitors (no remittance); for domestic visitors we accept credit cards, ATM transfer and remittance for the deposit payment. Upon checking in you can pay the rest of the payment with credit card (VISA, MasterCard, JCB, China UnionPay Card) or cash; 5% tax is included. Each room is only allowed two guests, NTD300 will be charged for any additional guest (no extra bed); children under 4 are free of charge.
•Check-in and check-out time: Check-in: after 17:00 / Check-out: before 12:00
•Baggage deposits are available upon early arrival
•Delayed check-in: please check in before 19:00 the same day
•If the guest is unable to check in before the latest check in hour, please contact the hotel beforehand. If no such contacts are made and the time has exceeded for check in, it will be regarded as automatic abandonment of the reservation on the guest’s part and no compensation will be given.
•Room arrangements will be made in accordance to the actual circumstance, no reservation of specific rooms.
Cancelation and Alteration Policy
•If the guest alters the check-in date (check-in date can be changed to within three months’ time ) 3 days ahead of the original check-in date (not including the check in date), no service fee will be charged; one reservation is only allowed one alteration, and the hotel and the guest’s name can’t be changed. Cancelation will not be accepted after alteration.
•After completing the reservation and paying the deposit, cancelation is still optional but certain service fees may occur: (the following dates does not include the check-in date)
•Cancelation 7 days beforehand will result in full refund with the exception of remittance fee.
•Cancelation 4-7 days beforehand will result in a NTD200 per room per day service fee and remittance fee
•Cancelation 3 days beforehand will result in 100% deduction of the deposit and the service fee.
•Cancelation on the check-in date will result in a full 1-night payment of the room.
About canceling for online credit card payment:
•A 5% service fee of the total deposit will be charged for any refund of online credit card deposit