1.Please make cancelation online for reservation online and pay for the cancelation service fee.
Cancelation service fee:
*Canceling the reservation 14 days before the check-in date: Trianon has the right to reserve deposit for three months,the deposit will be confiscated after three months.
*Canceling the reservation 7 days before the check-in date: 30% of the deposit.
*Canceling the reservation 3 days before the check-in date: 100% of the deposit.
*Canceling the reservation on the check-in date or no show: 1 day room fees will be charged.
2.If earthquake or Central Weather Bureau announce an on-land typhoon warning or other irresistible natural disasters, the cancellation will not be limited by the cancellation policy.
3. If you want to change accomodation date, accomodation nights,room type or the amount of rooms. Please contact Trianon to complete the changing procedures.
The change of reservation should be approved by Trianon. Please understand if there's no vacancy for the reservation change.
4. If you want to cancel or change reservation due to irresistble reasons, please contact Trianon by phone.Trianon will cancel or change the reservation according to above mentioned policy.
* After a successful booking, the page will turn to the page of booking successful, If the page didn't turn to the page of booking successful, please check the reservation status at the top of reservation page(My order). If the reservation canot be found, please contact with Trianon.