※The service charge for cancelation online shall be paid by the one reserving the room.
※ It takes 10-15 working days to process the refund.
※ Refunds are processed in accordance with the regulations announced by Consumer Protection Committee, Executive Yuan.
★100% of the paid deposit can be claimed for cancelation in 14 days before the check-in date.
★70% of the paid deposit can be claimed for cancelation in 10-13 days before the check-in date.
★50% of the paid deposit can be claimed for cancelation in 7-9 days before the check-in date.
★40% of the paid deposit can be claimed for cancelation in 6 days before the check-in date.
★ 30% of the paid deposit can be claimed for cancelation in 13 days before the check-in date.
★20% of the paid deposit can be claimed for cancelation in 1 day before the check-in date.
★No refunds for cancelation on the check-in date or without informing the Hotel of the cancelation.