預訂擔保政策
Guarantee Policy
預付或提供有效信用卡號作為訂房擔保之用途。
Prepay or we will need a credit card number to reserve your room.
入住時
Upon Check In
請備妥符合此房價之身分證件,如會員憑證、個人名片、員工證、身分證。
Please be prepared to show proof of eligibility for the rate, such as membership, corporate identification card or national ID card.
更改訂房
Modification
若您欲更改訂單,請於入住前3日11:59PM之前辦理。如遇緊急狀況或不可抗力之因素,出發地、目的地其一出現天災、人禍、其他不可抗力因素等以致需當日變更則屬個案處理,由酒店現場操作回復。
You may modify your booking before 11:59PM three days before arrival. In the event of an emergency or force majeure, such as a natural disaster, man-made disaster, or other uncontrollable factors occurring at either the departure or destination, requiring same-day changes, these will be handled on a case-by-case basis by the hotel staff on-site.
訂房取消
Cancellation
雙方同意訂房得於購買後至入住前3日辦理。凡於入住前3日11:59PM之前辦理者,旅店方不向您收取任何費用;凡於入住前1-2日內辦理者,旅店方將收取首晚實際貨款之百分之五十;凡於入住當日取消或怠於通知者,旅店方將收取首晚實際貨款之百分之百。
You may cancel your booking before 11:59PM three days before arrival. If cancellation is made within 1-2 days before check-in, the hotel will charge 50% of the first night's actual payment. If the reservation is canceled on the day of check-in or if no notice is given, the hotel will charge 100% of the first night's actual payment.