◎ In order to protect the security of your credit card transactions, the person who made the reservation should match the information of the person who made the registration.
◎ The check-in time is after 15:00, and check-out time is before 11:00 am. Please provide your passport when checking in.
◎ The hotel accepts passengers to register by credit card or cash, and the hotel does not accept AE American Express cards.
◎ Individuals under the age of 20 are not allowed to check in alone, and those under the age of 20 must be accompanied by a legal representative. When necessary, the hotel may require consumers to show their identity documents as proof.
◎ Pets are not allowed in this hotel except for pet rooms. Guide dogs and hearing dogs are exempt from this restriction.
◎ The Platinum hotel is non-smoking hotel.If you want to smoke, please go to the designated smoking area. If you smoke in guest room, a special Cleaning Fee NT$5,000 shall be charged.
◎ The rooms are for accommodation purposes only. If you require them for wedding use, please book the bridal package instead. To respect the rights of other guests, if a regular booking is used for wedding purposes, an additional room fee of $6,000 to $8,000 will be charged.
◎ In case of irresistible factors at the location of the hotel on the day of check-in, such as traffic interruption caused by an earthquake, or a land typhoon warning issued by the Central Meteorological Bureau, please contact the reservation center within three days (including the day) of the check-in date.
Reservation Hotline: +886-2-86665888
Platinum Hotel sincerely welcomes you!