We sincerely appreciate your use of the online booking system provided by TaiwanTravelMap (hereinafter referred to as TaiwanTravelMap) to browse information and reserve hotel rooms. We cherish your trust in TaiwanTravelMap.
We are devoted to protect your privacy and safety of your personal information. We are going to explain to you how TaiwanTravelMap uses your personal information and the way we use Cookies. If you have any question about personal information or Cookies, you may contact the customer service center of TaiwanTravelMap in the way indicated at the end of the text.
TaiwanTravelMap provides online travel service on websites, mobile applications and other network platforms (such as websites of partners and social media). The following information is applicable to all of the aforementioned platforms. We may revise our privacy and Cookie policy. Please visit the webpage from time to time to catch up on the latest news. If you dispute our privacy and Cookie policy, please cease using our service.

Privacy
What kind of personal information does TaiwanTravelMap use?
When you visit the website of TaiwanTravelMap, we will collect part of your information, such as your IP address, browser used, operating system, application version, language setting and the webpages shown to you, no matter whether you reserve a hotel room or not. If you are using a mobile device, we collect the data that can identify your mobile device, the special setting, characteristics, longitude and latitude of the device. If you start reserving a hotel room, our system will record the way you reserve the room and the website you use. But we will not acquire your credit card information.
When you use some social media, TaiwanTravelMap may also get some of your information.
Why does TaiwanTravelMap collect, use and share your personal information?
• Reservation: First of all, we use your personal information to complete and manage the process of your online reservation and send the details of your reservation to the hotel.
• Customer Service: When you need assistance, we will share the information you have provided with the customer service personnel of TaiwanTravelMap. By doing so, the service provided will be more satisfactory and you are able to save much time.
• Account Management: The website uses your personal information to create the user account tool. You may manage reservation and adjust personal settings through the tool. Personal setting adjustment includes review of search records and information you have provided for hotels/destinations.
• Other Communication: We may sometimes use the contact information you have provided to contact you via Email, letter, telephone or text message. We may contact you in either of the following situations:
o We need to respond to and deal with your request. o After you use any service that we provide, we may send you a questionnaire or invite you to provide important opinions for TaiwanTravelMap.
• Market Survey: We may sometimes invite members to participate in our market survey. The personal information you provide will be part of the information surveyed, and shall be used only when we obtain your permission.
• Detection and Prevention of Fraud: We may use your personal information when detecting and preventing fraud and other illegal or malicious activities.
• Service Improvement: We may use your personal information for further analysis to improve our service quality, enhance consumer satisfaction and emphasize the quality of TaiwanTravelMap online service.
How does TaiwanTravelMap share your data with a third party?
We may share your personal information with third parties in certain circumstances.
• Hotels You Reserve: To assist you in completing your reservation, we have to forward reservation-related information to the hotel you reserve. The information includes your name, contact information, payment details, names of people staying with you, and personal needs provided by you upon reservation. TaiwanTravelMap or the hotel may use the information to provide you with customized hotel discounts. If you have any question about an order, we will inform the hotel of your question and ask the hotel to respond to your request.
• Competent Authority: We shall send your personal information to the law enforcement authority and other government agencies in accordance with the law or for the purpose of preventing, detecting or reporting any crime or fraud.
Safety
Which safety procedure does TaiwanTravelMap adopt to protect your personal information?
 Some of our employees, who we reasonably think need your personal information to provide products or services for you or complete their duties, are authorized to have access to your personal information. We have taken such physical and electronic preventive measures as required by the law to protect the safety of your personal information.
Children
TaiwanTravelMap does not accept any reservation made by those who are under 18. If any of them intends to use our service, the consent of his or her parent or guardian shall be obtained in advance. If we receive an order placed by a customer under 18, we have the right to delete the order.
Revised Privacy Policy
The privacy policy may be regularly revised, without any prior notice to you, to reflect the change of the way in which we deal with personal information. We will inform you of any significant change in the privacy policy by posting the revised policy on our website or indicating the change at the top of the policy.
Methods of Contact
If you have any question about the privacy and Cookie policy of TaiwanTravelMap, please send your question to our customer service mailbox. We will answer your question as soon as possible.
Cookie
What are Cookies?
Cookies are small data saved in the browser of your computer or mobile device. The privacy and Cookie policy is also applicable to Cookies and other similar technologies (hereinafter referred to as Cookies).
Why are Cookies used?
A webpage itself does not have memory. When you browse different webpages at the same website, the website is unable to identify you as the same user. However, Cookies can assist the website in identifying you as the same user when you browse these webpages. Cookies can also memorize your choices, such as the language you prefer, and your search principles and habits. Cookies can recognize you when you return to the same website.
Do all Cookies have same functions?
No. Different types of Cookies are used differently. Cookies can be classified based on their functions, effective periods and setting persons.
How does TaiwanTravelMap use Cookies?
Our website uses the following types of Cookies:
• Technical Cookies: We make every effort to provide a user-friendly platform to meet the needs and expectation of users. We use technical Cookies to display webpages, ensure normal operation of the website, create user accounts, register users and manage hotel reservation. These technical Cookies are main foundations to maintain normal operation of the website.
• Functional Cookies: We use functional Cookies to record the setting you prefer and help you use our website more efficiently. For example, we record the language you prefer, the items you have searched and the hotels you have browsed. These functional Cookies are not really essential to normal operation of our website, but they can strengthen functions of the website for you and optimize experience of your users.
• Analytical Cookies: This type of Cookies is used to realize the pattern of how a visitor uses our website, identify likes and dislikes of a user, assist in optimizing and improving a website, and ensure interesting and useful information being provided consistently on the platform. The information we collect includes the webpages you have browsed (the webpages where you enter and you stay last), the platforms you have used, and data and timestamp related information and details (such as number of clicks on a particular webpage, movement of the mouse and scrolling of a particular webpage, and words entered during stay on a particular webpage). Besides, we also apply technical Cookies in online promoting activities. By doing so, we are able to understand the interaction between our website and the users after they have read our online advertisements (including the advertisements placed on a third party website). We only collect anonymous data that are not involved in the identity of a user. Our business partners may also use technical Cookies to understand whether customers use the hotel discounts integrated on their official websites.
• Commercial Cookies: We use Cookies of third parties and our Cookies to display personalized advertisements on our website and other websites. The strategy is called remarketing. Advertisements are displayed based on where in a website a user has browsed, such as the destinations you have searched, and the hotels and prices you have browsed. Commercial Cookies will probably be used to show the products and services of a particular third party on our website.
How do I recognize Cookies of TaiwanTravelMap?
You can find our Cookies in browser settings (taiwantravelmap.com).
Whether does TaiwanTravelMap use a third party marketing and analytical Cookies?
We will probably use a third party web analytics service, such as Google Analytics, on our website. These service providers use analytical Cookies, Web Server Logs and Web Beacons to assist us in analyzing how visitors use our website. We will disclose the information collected by means of these methods (including IP) to the service providers. The service provides will utilize the information to evaluate the use of our website. You may stop the network from analyzing your ability in browsing the website of TaiwanTravelMap. For more information about third party web analytics services, you may exercise options regarding data collection at our website.
• You may want to prohibit Google Analytics Cookies. Some browsers may signal when Cookies are issued and allow you to reject Cookies.
Who has the right to obtain data of TaiwanTravelMap Cookies?
Only TaiwanTravelMap has the right to obtain Cookies of taiwantravelmap.com. Cookies provided by a third party can be obtained by the third party.
How do I manage the preference of Cookies?
You may choose to receive or reject Cookies through the settings of Internet Explorer, Safari, Firefox or Chrome. Preferences vary for different browsers. You can find answers by using the Explanation of the browser.
If you choose not to receive specific Cookies, you may be unable to use part of functions of our website. However, it does not mean that we do not support the settings of Do Not Tract for a browser. Rejecting specific online advertisements does not mean that you will not receive advertisement any more or participate in any online advertisement or marketing analysis. It just means that you will not receive the advertisements customized based on the websites you prefer and the browsing patterns you have chosen.