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近期因旅遊解封及旅遊需求增加，恐有詐騙集團假冒飯店客服人員，以「訂單錯誤」、「誤刷分期或多筆訂單」甚至「未正確取消訂單」..等說詞，欺騙消費者前往自動櫃員機(ATM)操作（或詢問銀行帳戶餘額），以解除錯誤設定，甚至詢問信用卡資料..等，這些都是詐騙集團的手法，請勿輕信，切勿受騙!在此貼心提醒叮嚀。
詐騙手法不斷更新，提醒您：飯店不會以任何名義透過電話、簡訊或Email等方式核對銀行帳戶、信用卡卡號等私人資訊，也不會以任何理由（例如：誤設分期付款或連續扣款、誤植訂單、誤刷條碼、補繳金額、會員升級服務等）要求您操作ATM或臨櫃、網路銀行匯款，若您接獲類似電話或簡訊，請立即掛斷並撥打165反詐騙專線，或與我們查證，以確保您的權益。
SSL安全通訊協定（英語：Secure Sockets Layer，縮寫：SSL）是一種安全協定，目的是為網際網路通信，提供安全及資料完整性保障。網景公司（Netscape）在1994年推出首版網頁瀏覽器，網景領航員時，推出HTTPS協定，以SSL進行加密，這是SSL的起源。IETF將SSL進行標準化，1999年公布了第一版TLS標準檔案。隨後又公布了RFC 5246（2008年8月）與RFC 6176（2011年3月）。TLS及SSL在伺服器和客戶機兩端可同時被支援，目前已成為網際網路上保密通訊的工業標準。 SSL包含記錄層（Record Layer）和傳輸層，記錄層協定確定了傳輸層資料的封裝格式。傳輸層安全協議使用X.509認證，之後利用非對稱加密演算來對通訊方做身分認證，之後交換對稱金鑰作為會談金鑰（Session key）。這個會談金鑰是用來將通訊兩方交換的資料做加密，保證兩個應用間通信的保密性和可靠性，使客戶與伺服器應用之間的通信不被攻擊者竊取。
「3D驗證」服務利用全球通用付款機制「3-D安全」技術(3-D Secure)作為全球驗證技術。利用先進的加密技術防止未獲授權人士取得持卡人的機密資料，進而避免相關個人資料遭他人截取，進一步保障資料在傳送過程中的完整性及保密性。此服務係由VISA、MasterCard及JCB國際組織所推出，以提供持卡人更安全的網路交易環境。當您進行網路購物時需再輸入3D驗證密碼，才能完成交易，給您多一層安全及保障。 ■ 何時會使用到「信用卡3D驗證」 若您的發卡銀行已加入「信用卡3D驗證」系統，網友們在使用信用卡消費時，系統會自動跳出「信用卡3D驗證」視窗，需輸入認證密碼才能完成付款，多了一道認證流程讓您交易更安全！ ■ 不願使用「信用卡3D驗證」應如何完成付款？ 若您不想申請認證密碼，建議您更換未加入「信用卡3D驗證」系統之信用卡進行消費，我們仍有SSL128加密機制，維護您刷卡的安全。 ■ 忘記個人密碼怎麼辦？ 假如您遺忘了個人密碼，請您聯絡發卡機構，以便重新設定密碼。有關詳情，請向發卡機構查詢。 若對於註冊方面有相關疑問，或是流程問題，可親洽貴發卡銀行的客服人員。 ■ 為什麼線上刷卡會失敗呢？ 您的發卡銀行系統忙碌或是網路資料擁塞，刷卡等待時間過長，造成系統確認失敗。 您所輸入的卡號資料不正確，包括您輸入的資料不正確、卡號過期、尚未開卡或有效期限不正確等問題。 您的信用卡額度已滿，請您與發卡銀行連絡，增加額度即可。 你剛繳交完卡費，但銀行尚未入帳，銀行將會暫時限制線上刷卡。
本網站使用Cookie和類似技術，以確保我們的網站正常運行並為您提供更好的網站體驗。在您的同意下，我們將使用Cookie來分析和改進頁面的使用，並提供個人化服務及進行廣告與流量分析等。點擊「我同意」或繼續使用網站，即表示您同意放置所有的Cookie。您可以透過Cookie設定以隨時更改Cookie喜好或撤回您的同意授權。如需更多有關Cookie的資訊，請查閱我們的Cookie政策。 我同意
We sincerely appreciate your use of the online booking system provided by TaiwanTravelMap (hereinafter referred to as TaiwanTravelMap) to browse information and reserve hotel rooms. We cherish your trust in TaiwanTravelMap. We are devoted to protect your privacy and safety of your personal information. We are going to explain to you how TaiwanTravelMap uses your personal information and the way we use Cookies. If you have any question about personal information or Cookies, you may contact the customer service center of TaiwanTravelMap in the way indicated at the end of the text. TaiwanTravelMap provides online travel service on websites, mobile applications and other network platforms (such as websites of partners and social media). The following information is applicable to all of the aforementioned platforms. We may revise our privacy and Cookie policy. Please visit the webpage from time to time to catch up on the latest news. If you dispute our privacy and Cookie policy, please cease using our service. Privacy What kind of personal information does TaiwanTravelMap use? When you visit the website of TaiwanTravelMap, we will collect part of your information, such as your IP address, browser used, operating system, application version, language setting and the webpages shown to you, no matter whether you reserve a hotel room or not. If you are using a mobile device, we collect the data that can identify your mobile device, the special setting, characteristics, longitude and latitude of the device. If you start reserving a hotel room, our system will record the way you reserve the room and the website you use. But we will not acquire your credit card information. When you use some social media, TaiwanTravelMap may also get some of your information. Why does TaiwanTravelMap collect, use and share your personal information? • Reservation: First of all, we use your personal information to complete and manage the process of your online reservation and send the details of your reservation to the hotel. • Customer Service: When you need assistance, we will share the information you have provided with the customer service personnel of TaiwanTravelMap. By doing so, the service provided will be more satisfactory and you are able to save much time. • Account Management: The website uses your personal information to create the user account tool. You may manage reservation and adjust personal settings through the tool. Personal setting adjustment includes review of search records and information you have provided for hotels/destinations. • Other Communication: We may sometimes use the contact information you have provided to contact you via Email, letter, telephone or text message. We may contact you in either of the following situations: o We need to respond to and deal with your request. o After you use any service that we provide, we may send you a questionnaire or invite you to provide important opinions for TaiwanTravelMap. • Market Survey: We may sometimes invite members to participate in our market survey. The personal information you provide will be part of the information surveyed, and shall be used only when we obtain your permission. • Detection and Prevention of Fraud: We may use your personal information when detecting and preventing fraud and other illegal or malicious activities. • Service Improvement: We may use your personal information for further analysis to improve our service quality, enhance consumer satisfaction and emphasize the quality of TaiwanTravelMap online service. How does TaiwanTravelMap share your data with a third party? We may share your personal information with third parties in certain circumstances. • Hotels You Reserve: To assist you in completing your reservation, we have to forward reservation-related information to the hotel you reserve. The information includes your name, contact information, payment details, names of people staying with you, and personal needs provided by you upon reservation. TaiwanTravelMap or the hotel may use the information to provide you with customized hotel discounts. If you have any question about an order, we will inform the hotel of your question and ask the hotel to respond to your request. • Competent Authority: We shall send your personal information to the law enforcement authority and other government agencies in accordance with the law or for the purpose of preventing, detecting or reporting any crime or fraud. Safety Which safety procedure does TaiwanTravelMap adopt to protect your personal information? Some of our employees, who we reasonably think need your personal information to provide products or services for you or complete their duties, are authorized to have access to your personal information. We have taken such physical and electronic preventive measures as required by the law to protect the safety of your personal information. Children TaiwanTravelMap does not accept any reservation made by those who are under 18. If any of them intends to use our service, the consent of his or her parent or guardian shall be obtained in advance. If we receive an order placed by a customer under 18, we have the right to delete the order. Revised Privacy Policy The privacy policy may be regularly revised, without any prior notice to you, to reflect the change of the way in which we deal with personal information. We will inform you of any significant change in the privacy policy by posting the revised policy on our website or indicating the change at the top of the policy. Methods of Contact If you have any question about the privacy and Cookie policy of TaiwanTravelMap, please send your question to our customer service mailbox. We will answer your question as soon as possible. Cookie What are Cookies? Cookies are small data saved in the browser of your computer or mobile device. The privacy and Cookie policy is also applicable to Cookies and other similar technologies (hereinafter referred to as Cookies). Why are Cookies used? A webpage itself does not have memory. When you browse different webpages at the same website, the website is unable to identify you as the same user. However, Cookies can assist the website in identifying you as the same user when you browse these webpages. Cookies can also memorize your choices, such as the language you prefer, and your search principles and habits. Cookies can recognize you when you return to the same website. Do all Cookies have same functions? No. Different types of Cookies are used differently. Cookies can be classified based on their functions, effective periods and setting persons. How does TaiwanTravelMap use Cookies? Our website uses the following types of Cookies: • Technical Cookies: We make every effort to provide a user-friendly platform to meet the needs and expectation of users. We use technical Cookies to display webpages, ensure normal operation of the website, create user accounts, register users and manage hotel reservation. These technical Cookies are main foundations to maintain normal operation of the website. • Functional Cookies: We use functional Cookies to record the setting you prefer and help you use our website more efficiently. For example, we record the language you prefer, the items you have searched and the hotels you have browsed. These functional Cookies are not really essential to normal operation of our website, but they can strengthen functions of the website for you and optimize experience of your users. • Analytical Cookies: This type of Cookies is used to realize the pattern of how a visitor uses our website, identify likes and dislikes of a user, assist in optimizing and improving a website, and ensure interesting and useful information being provided consistently on the platform. The information we collect includes the webpages you have browsed (the webpages where you enter and you stay last), the platforms you have used, and data and timestamp related information and details (such as number of clicks on a particular webpage, movement of the mouse and scrolling of a particular webpage, and words entered during stay on a particular webpage). Besides, we also apply technical Cookies in online promoting activities. By doing so, we are able to understand the interaction between our website and the users after they have read our online advertisements (including the advertisements placed on a third party website). We only collect anonymous data that are not involved in the identity of a user. Our business partners may also use technical Cookies to understand whether customers use the hotel discounts integrated on their official websites. • Commercial Cookies: We use Cookies of third parties and our Cookies to display personalized advertisements on our website and other websites. The strategy is called remarketing. Advertisements are displayed based on where in a website a user has browsed, such as the destinations you have searched, and the hotels and prices you have browsed. Commercial Cookies will probably be used to show the products and services of a particular third party on our website. How do I recognize Cookies of TaiwanTravelMap? You can find our Cookies in browser settings (taiwantravelmap.com). Whether does TaiwanTravelMap use a third party marketing and analytical Cookies? We will probably use a third party web analytics service, such as Google Analytics, on our website. These service providers use analytical Cookies, Web Server Logs and Web Beacons to assist us in analyzing how visitors use our website. We will disclose the information collected by means of these methods (including IP) to the service providers. The service provides will utilize the information to evaluate the use of our website. You may stop the network from analyzing your ability in browsing the website of TaiwanTravelMap. For more information about third party web analytics services, you may exercise options regarding data collection at our website. • You may want to prohibit Google Analytics Cookies. Some browsers may signal when Cookies are issued and allow you to reject Cookies. Who has the right to obtain data of TaiwanTravelMap Cookies? Only TaiwanTravelMap has the right to obtain Cookies of taiwantravelmap.com. Cookies provided by a third party can be obtained by the third party. How do I manage the preference of Cookies? You may choose to receive or reject Cookies through the settings of Internet Explorer, Safari, Firefox or Chrome. Preferences vary for different browsers. You can find answers by using the Explanation of the browser. If you choose not to receive specific Cookies, you may be unable to use part of functions of our website. However, it does not mean that we do not support the settings of Do Not Tract for a browser. Rejecting specific online advertisements does not mean that you will not receive advertisement any more or participate in any online advertisement or marketing analysis. It just means that you will not receive the advertisements customized based on the websites you prefer and the browsing patterns you have chosen.